Support
How can we help?
Answers to what players ask most. Can’t find yours? Write to us.
Getting started
Is Skylith free?
Yes. Skyth, the game's currency, is earned by playing and can also be bought. Nothing has to be bought to play.
Do I need to download anything?
No. Skylith runs in your browser, on a computer or a phone.
Can I try it without an account?
Yes. The demo needs no account: you start with one card and play until its last boss. Nothing in it is saved, with an account or without one.
How do I get cards?
Defeat an enemy and it can join your collection. There's also a free spin every day, and card packs in the Shop.
Can I play with friends?
Online rooms hold up to five players in one shared world. While the game is being made, Online isn't open to players yet.
How many saves can I have?
Up to three, once the full game opens. Each has its own world, mode and progress. On Hardcore, losing a fight deletes that save, and nobody can bring it back. The demo isn't saved.
Account and sign-in
How do I sign in?
With Google, or with an email address and a password. Both keep your progress on your account.
I forgot my password.
On the sign-in page, choose "Forgot password?" and we'll email you a link to set a new one. Signed in already? Settings → Account → Password sends the same link.
How do I change my email address?
Settings → Account → Email → Change. We send a confirmation to the new address, and the change only happens once you open that link. If it doesn't arrive, check your spam folder.
Can I change my name or @handle?
Your display name, once every 30 days, in Settings → Edit profile. Your @handle is permanent: it's chosen once and can't be changed.
How do I pause or delete my account?
Settings → Account → Danger zone. Each asks you to confirm through a link we email you, valid for ten minutes. Pausing hides your profile and keeps everything. Deleting waits seven days, and you can cancel from the sign-in screen until then.
Someone is breaking the rules.
There's no report button yet. Write to us with their @handle and what happened, and we'll look at it.
Purchases
What can I buy?
Nothing for money yet: the Shop's Treasury, where Skyth will be sold, opens later. The Skyth you earn by playing buys card packs and relics in the Bazaar.
Where can I see what I've bought?
Settings → Billing lists every purchase.
What's in a card pack?
Packs are random. The odds are shown in the Shop beside the packs, and the bigger packs guarantee a better last card.
A purchase didn't arrive.
Write to us from the address you sign in with, with the time of the purchase. A purchase that goes missing is a fault, and we'll put it right.
Can I get a refund?
Nothing is sold for money yet. Packs and relics bought with Skyth are final once delivered, and Skyth can't be exchanged for money or sent to another player.
Contact us
Questions about the game, your account, your data or a purchase. Write from the address you sign in with, so we can find your account without asking you for anything else.